1. User information

1.1. Controller

MN Properties, S.L. (hereinafter, the “CONTROLLER”) is responsible for the processing of personal data of the USER and informs you that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and the Organic Law 3/2018 of 5 December (LOPDGDD).

Registered address: C. de Hermosilla, 11, 28001 Madrid (Spain)
CIF/NIF: B86494358
Website: https://www.llaurohomes.com
E-mail: hola@llaurohomes.com

1.2. What personal data do we process?

The categories of data that may be processed are:

• Identification data: name, surname.

• Contact details: e-mail address, telephone number.

• Postal address, where applicable.

• Data relating to the query, request or message sent by the USER.

• Browsing data obtained through the website (IP address, browser, device data, pages visited), in accordance with the Cookies section of this policy.

No specially protected data categories are processed.

1.3. Where do the personal data come from?

The personal data we process are provided directly by the USER through:

• The contact forms available on the website https://www.llaurohomes.com

• Subscription forms for newsletters or commercial communications

• Any communication sent to the e-mail addresses indicated on the website

1.4. For what purposes do we process your personal data?

Personal data are processed in order to maintain a commercial relationship with the USER. The operations envisaged to carry out the processing are:

• Sending commercial advertising communications by e-mail, SMS, MMS, social networks or any other electronic or physical means, present or future, that enable commercial communications. These communications will be carried out by the CONTROLLER and will be related to its products and services, or those of its collaborators or suppliers, with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data for their own purposes.

• Carrying out market research and statistical analysis in order to improve our services and understand users’ preferences.

• Processing orders, requests and responding to queries or any type of request made by the USER through any of the contact forms made available on the website of the CONTROLLER.

• Sending the online newsletter about news, offers and promotions related to our activity.

1.5. Why may we process your personal data? (legal basis)

The processing is legitimised by article 6 of the GDPR as follows:

• Consent of the USER (art. 6.1 a) GDPR): for sending commercial communications, newsletters and marketing communications.

• Execution of a contract or pre-contractual measures (art. 6.1 b) GDPR): to process requests, queries or orders made by the USER through the website or by e-mail.

• Legitimate interest of the CONTROLLER (art. 6.1 f) GDPR): to carry out market research, basic statistical analysis and to improve the quality of the website and services, provided that the rights and freedoms of the USER are not overridden. The legitimate interest of the CONTROLLER is to know the level of satisfaction of users and to improve the offer of products and services. The USER may object to processing based on legitimate interest at any time.

1.6. How long will we keep your personal data?

Personal data will be kept for no longer than is necessary to maintain the purpose of the processing or while there are legal requirements that dictate their custody. Specifically:

• Data used to respond to queries or requests: for the time necessary to manage the request and, in any case, for the limitation periods of possible legal actions arising from the relationship (for example, up to 3 years after the last communication, as a reference).

• Data used for sending commercial communications and newsletters: until the USER withdraws consent, requests deletion or objects to the processing. As a general criterion, these data may be kept for up to 5 years from the last interaction, unless the USER requests their deletion earlier.

• Data necessary to comply with legal obligations (tax, accounting or other): during the periods established by the applicable legislation (for example, 5–10 years, depending on the obligation).

Once the data are no longer necessary for the purposes for which they were collected, they will be deleted with appropriate security measures to ensure the anonymisation of the data or their total destruction.

1.7. To whom do we disclose your personal data?

No communication of personal data to third parties is foreseen except:

• By legal obligation (public administrations, courts and tribunals, law enforcement agencies, where applicable).

• If necessary for the development and execution of the purposes of the processing, to service providers (data processors) that provide services to the CONTROLLER, such as:

  • Hosting and web maintenance services.

  • E-mail and newsletter sending services.

  • Customer management and CRM tools.

In all these cases, the CONTROLLER has signed the corresponding data processing agreements with these providers, in accordance with article 28 GDPR, ensuring that they process the data only following documented instructions and applying appropriate security measures.

1.8. What are your rights?

The rights of the USER are:

• The right to withdraw consent at any time.

• The right of access, rectification, portability and deletion of their data, and to limit or oppose its processing.

• The right to object at any time to the processing of their data for direct marketing purposes, including profiling related to such marketing.

• The right to lodge a complaint with the supervisory authority (www.aepd.es) if he/she considers that the processing does not comply with the regulations in force.

Contact details for exercising your rights:

MN Properties, S.L.
C. de Hermosilla, 11, 28001 Madrid (Spain)
CIF/NIF: B86494358
E-mail: hola@llaurohomes.com

The USER may send a written communication to the postal address or to the e-mail address indicated, with the reference “Data Protection”, specifying the right they wish to exercise and attaching a copy of their identity document or equivalent.

2. Obligatory or optional nature of the information provided by the user

The USERS, by ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact forms or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to meet their request by the provider, being voluntary the inclusion of data in the remaining fields. The USER guarantees that the personal data provided to the CONTROLLER are truthful and is responsible for communicating any changes to them.

The CONTROLLER informs that all data requested through the website and marked as mandatory are necessary for the provision of an optimal service to the USER. In the event that all the required data are not provided, there is no guarantee that the information and services provided will be completely adapted to your needs.

3. Security measures

In accordance with the provisions of the current regulations on personal data protection, the CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD for the processing of personal data under its responsibility, and expressly with the principles described in article 5 of the GDPR, by which they are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The CONTROLLER guarantees that it has implemented appropriate technical and organisational measures to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS (such as access control, passwords, backup copies, encryption where appropriate, procedures for managing security incidents, etc.) and has communicated the appropriate information to them so that they can exercise their rights.

For more information about the guarantees of privacy, you can contact the CONTROLLER:

MN Properties, S.L.
C. de Hermosilla, 11, 28001 Madrid (Spain)
CIF/NIF: B86494358
E-mail: hola@llaurohomes.com

4. Cookies

The website https://www.llaurohomes.com may use cookies and similar technologies that store and retrieve information when you browse. These technologies are used for technical purposes, to personalise your experience and to analyse browsing for statistical purposes and, where applicable, for advertising purposes.

Information about the use of cookies will be made available to the USER, where applicable, through the corresponding notice or configuration panel when accessing the website.